New Wealth Management Client Onboarding

We start off every Wealth Management relationship by taking our clients through our onboarding process. This process typically requires a series of discussions for us to gain a deep understanding of your assets, goals, desires, and values. This typically requires a series of 2–4 virtual or in-person meetings to develop an accurate net worth statement, create a realistic retirement income projection, and to develop a thorough investment strategy. We will discuss your risk tolerance, review your previous years’ tax returns, identify insurance policies, and make recommendations on future actions to help you reach your goals.

We take a hands-on approach to tax planning and communicating with other professionals. We create an annual service calendar to map out our ongoing work throughout the year and we prepare an Annual Tax Letter used to assist your tax professional with the preparation of your annual tax return. We also annually review your tax return and keep copies in your client file. This often comes in handy when financial institutions require documents for lending purposes.

Do you have a minimum for wealth management clients?

We have a minimum annual fee of $6,250 for Wealth Management Services. While we do not have an investment minimum, we are fiduciaries and cannot accept clients unless it is in their best interest to pay our minimum annual fee for these services. Please note that HGA does have other services, like planning and digital investment advice, that doesn’t require the same minimum fee as Wealth Management. For more information about our fees, please see our most recent brochure.

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What does it mean that you are a fiduciary?

A fiduciary is legally obligated to make recommendations solely in the best interest of their clients. If you think about it, how can you trust an entity with your life savings if they aren’t a fiduciary? HGA has been a fiduciary since we opened our doors. While most advisors claim to be fiduciaries, we are serious about always thinking about our client’s best interest. We are fiercely independent and our recommendations are without influence from a larger parent company.

Do you meet virtually or in-person only?

We meet virtually, in-person, and over the phone. Our meeting medium is entirely at the convenience of our clients. We utilize Microsoft Teams and Zoom, and find them to be extremely effective for sharing charts and other visuals with our clients. We have had meetings with clients while they were in their living rooms, at their vacation homes, and even on boats.

Do you meet with clients out of state/out of country?

HGA has clients throughout the country. We work with many of our clients virtually, and do not require in-person meetings in order to effectively serve our clients. While most of our clients reside in South Carolina, we work well with people approaching retirement, business owners, and professionals regardless of their location.

How many meetings do you have with clients?

After the onboarding process, we typically have two virtual or in-person meetings with our clients per year. This can vary depending on the preference and needs of each client, but our ideal meeting time is in the spring and fall of each year. We typically assist with tax support in the spring and discuss tax planning in the fall. We are always available to meet with our clients whenever you need us, as certain unplanned situations and big financial decisions require real-time financial advice. We want to be your first call during life-changing events, including potential business liquidity events, health and job changes, inheritance, and even difficult family dynamics.

What is the onboarding process like?

The onboarding process for new Wealth Management clients requires a series of discussions for us to gain a deep understanding of your assets, goals, desires, and values. This typically requires a series of 2–4 virtual or in-person meetings to develop an accurate net worth statement, create a realistic retirement income projection, and to develop a thorough investment strategy. We will discuss your risk tolerance, review your previous years’ tax returns, identify insurance policies, and make recommendations on future actions to help you reach your goals.